How do I pay the course fee?
You can pay online or by bank transfer to our account (BE 70 8335 6095 6825), using the structured communication mentioned in the confirmation email.
When do I have to pay?
We expect payment within 7 working days after your registration and your registration will only be final after this payment has been done. Please always notify us if you want to cancel your registration. If you do not pay in time, we can not guarantee your place in the course.
Cancelling a registration is possible but you should keep the following terms and conditions in mind.
Courses in Belgium without overnight stay
Please note: you are responsible for your own cancellation insurance when booking your transport.
LUX courses with overnight stay
Can I quit in the middle of a course? What if I stop because of medical reasons?
If you decide to leave a course after it has started you will not get a refund. A (partial) refund for one or more classes that you missed because of illness is not possible.
The only exception is if you have to stop the course completely because of medical reasons. You will need to hand in a doctor’s note which can verify that you’re unable to continue with the course. In this case you’ll only have to pay for the classes you’ve already attended. If you can present a doctor's certificate in advance for the entire duration of the course, the course fee will be refunded minus an administration fee of € 30.
Accomodation costs can never be refunded when you cancel yourself.
Can WISPER cancel a course?
WISPER reserves the right to cancel a course if there aren’t enough registrations or if the teacher falls ill or cannot teach due to unforeseen circumstances. In this case your registration fee will be fully refunded. We do not however offer any additional compensation.
Want to cancel but do you feel like your situation is not (quite) covered by these conditions? Contact us and we will work out a solution together!
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